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PacTox Case Study

Founded in 1984 Pacific Toxicology Laboratories “PacTox” is one of the country’s leading specialty laboratories. Their state of the art facility in Los Angeles is a multi-discipline clinical laboratory center performing Clinical Toxicology, Industrial Drug Testing, Therapeutic Drug Monitoring, Biological Monitoring, Forensic Toxicology, Medical Surveillance, and COVID-19 Testing.

PacTox began working with the PhoenixDX PCR Test from Procomcure Biotech in September 2020. The test is easy to use due to its simple protocol that our techs can repeatedly follow. This is key to providing consistency in testing accuracy and the ability to accomplish high volume work-flows as seen in the height of the Covid pandemic.

Along with the ability to execute tests consistently, rapidly and with high accuracy, it is also important to have the necessary supplies readily available and on-time. Also, when technical questions come up, it is important for our team to feel confident that they can talk to an expert and come up with a solution to a challenge or get an answer that is accurate. Both the logistics and tech support from TRAX Lab Systems has enabled PacTox to keep up with the growing demand for high-quality PCR testing in California and around the country. PacTox mentioned that they have contacted tech support several times and they’ve always promptly answered our questions and concerns.

PacTox features a broad range of resources, our knowledgeable staff makes every effort deliver the best in service and quality with every test we perform. We are licensed federally and by multiple state regulatory programs. The laboratory adheres to guidelines stipulated by the Clinical Laboratory Improvement Amendments (CLIA), College of American Pathologists (CAP), and the Substance Abuse and Mental Health Services Administration (SAMHSA).